How Can I Report Rude Verizon Customer Service Rep

Updated Apr 17, 2022

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• Worldwide
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• - Maryland
• - McCleans Corner, Medico
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• - Barnstable Town, MA Surface area
• - Boston, MA Area
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• - Providence, RI Area
• - Springfield, MA Area
• - Worcester, MA Area
• - Michigan
• - Gaylord, MI
• - Harbor Springs, Optional[MI]
• - Ludington, MI
• - Traverse, MI
• - Allegan, MI Area
• - Ann Arbor, MI Surface area
• - Battle Creek, MI Area
• - Big Rapids, MI Area
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• - Detroit, MI Surface area
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• - Holland, MI Expanse
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• - Marquette, MI Area
• - Midland, MI Area
• - Monroe, MI Area
• - Mount Pleasant, MI Area
• - Muskegon, MI Area
• - Saginaw, MI Expanse
• - Minnesota
• - Thou Rapids, MN
• - Alexandria, MN Area
• - Bemidji, MN Expanse
• - Brainerd, MN Area
• - Duluth, MN Expanse
• - Fergus Falls, MN Area
• - Mankato, MN Expanse
• - Minneapolis-St. Paul, MN Area
• - Owatonna, MN Expanse
• - Rochester, MN Area
• - St. Cloud, MN Area
• - Willmar, MN Area
• - Winona, MN Expanse
• - Mississippi
• - Batesville, MS
• - Houston, MS
• - Grenada, MS Expanse
• - Gulfport, MS Surface area
• - Jackson, MS Surface area
• - Laurel, MS Expanse
• - Oxford, MS Surface area
• - Pascagoula, MS Expanse
• - Picayune, MS Area
• - Starkville, MS Area
• - Missouri
• - All, MO
• - Dexter, MO
• - Mountain Vernon, MO
• - Branson, MO Area
• - Columbia, MO Surface area
• - Joplin, MO Area
• - Marshall, MO Area
• - Springfield, MO Area
• - Montana
• - Billings, MT Area
• - Bozeman, MT Area
• - Great Falls, MT Area
• - Helena, MT Area
• - Kalispell, MT Surface area
• - Missoula, MT Surface area
• - Nebraska
• - Beatrice, NE Area
• - Columbus, NE Expanse
• - M Island, NE Area
• - Lincoln, NE Area
• - Nevada
• - Fernley, NV Area
• - Las Vegas, NV Area
• - Reno, NV Area
• - New Hampshire
• - Concord, NH Area
• - Keene, NH Expanse
• - Lebanon, NH Area
• - Manchester, NH Area
• - New Bailiwick of jersey
• - Bergen, NJ
• - Central Park, NJ
• - Deptford Township, NJ
• - Harding, NJ
• - Hopelawn, NJ
• - Lawrence, NJ
• - Morris, NJ
• - Silverton, NJ
• - West Englewood, NJ
• - West Freehold, NJ
• - Atlantic City, NJ Area
• - Trenton, NJ Expanse
• - Vineland, NJ Surface area
• - New Mexico
• - Alamogordo, NM Surface area
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• - North Carolina
• - Fort Raleigh Metropolis, NC
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• - Phil, NC
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• - Albemarle, NC Expanse
• - Asheville, NC Area
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• - Henderson, NC Area
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• - New England, ND
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• - Ohio
• - Arion, OH
• - Bryan, OH
• - Kenwood, Optional[OH]
• - South Peninsula Cottage Expanse, OH
• - Akron, OH Area
• - Canton, OH Area
• - Cleveland, OH Surface area
• - Columbus, OH Area
• - Coshocton, OH Area
• - Dayton, OH Expanse
• - Findlay, OH Area
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• - Lima, OH Area
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• - Weirton, WV Expanse
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• - Oklahoma
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• - Oregon
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• - Pennsylvania
• - India, PA
• - Johnston, PA
• - Pen Mar, PA
• - Penn Pitt, PA
• - Pitts, PA
• - Pottsgrove, PA
• - Vernon, PA
• - Whiteland Crest, PA
• - Wilkes-Barre, PA
• - Allentown, PA Area
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• - Bloomsburg, PA Area
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• - Erie, PA Surface area
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• - Lancaster, PA Area
• - Oil City, PA Area
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• - Reading, PA Area
• - Scranton, PA Area
• - Selinsgrove, PA Expanse
• - State Higher, PA Area
• - Sunbury, PA Area
• - Williamsport, PA Area
• - York-Hanover, PA Area
• - Puerto Rico
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• - Rhode Island
• - S Carolina
• - Pageland, SC
• - Privateer, SC
• - Seneca Landing, SC
• - Anderson, SC Area
• - Charleston, SC Area
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• - Florence, SC Area
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• - Hilton Caput Isle, SC Area
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• - Union, SC Expanse
• - S Dakota
• - Rapid City, SD Area
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• - Tennessee
• - Boston, TN
• - Chic, TN
• - Green Hills, Optional[TN]
• - Huntingdon, TN
• - Lexington, TN
• - McMinnville, TN
• - Nash, TN
• - Savannah, TN
• - Chattanooga, TN Area
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• - Texas
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• - Hillard, TX
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• - Las Colonias, TX
• - Los Angeles, Optional[TX]
• - Abilene, TX Area
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Plant ane,655 of over 28,368 reviews

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What people are proverb about Verizon

Ratings by Demographics

This rating reflects the overall rating of Verizon and is not afflicted by filters.

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1. Current Employee, less than i year

   Pros

   With a ton of benefits like tuition reimbursement.

   Cons

   Anybody starts on nighttime shift.

2. Salary

   Apr 17, 2022 - Senior Account Directorin Irvine, CA

   Recommend

   CEO Approval

   Business Outlook

   Pros

   Great benefits not bad place to work

   Cons

   None very happy here at vzw

3. Current Employee, more than 10 years

   Corking Place to work!

   Apr 7, 2022 - Senior Business (Account ) Managerin San Jose, CA

   Recommend

   CEO Blessing

   Business organization Outlook

   Pros

   Learn to lead and solve problems for all business organization industries

   Cons

   Applied science and systems are ever changing. What works today might not work tomorrow, ongoing learning.

   Go on reading

4. Great benefits

   Apr 5, 2022 - Customer Service Representative (CSR)

   Recommend

   CEO Approving

   Business Outlook

   Pros

   Pretty good starting pay and yearly raises/bonuses. Visitor has top tier benefits including $8000 a twelvemonth in tuition aid

   Cons

   Every six months the shifts change and employees bid on the shift and take 20 unlike ones you put in order of what you desire most to terminal. Your bid rank is 50% performance and 50% tenure in that location so automatically y'all'll be getting non peachy schedules Can be very stressful sitting in one spot taking all types of calls.

5. Former Employee, more than x years

   Pros

   Lots of Autonomy to practice what you call back is almost important, flexible schedule for the most part, team support, good benefits, lots of opportunities to voice opinions and provide feedback on company, channel, leadership.

   Cons

   Large company with lots of people falling between the cracks, pay wasn't dandy, rotating leadership constantly means constantly having to accommodate to different priorities and styles, sometimes felt feedback was falling on deaf ears, lots of expectations and accountability with footling authority to make impactful changes, Woke civilisation tin exist toxic if you lot're not on board, was trying way to difficult to hire, promote, highlight individuals and groups not on the content of their character or achievements but more about demographics.

   Continue reading

   Thank you for sharing your review. Nosotros appreciate your honest feedback and will do our best to take it into consideration as we are always looking to improve.

6. Current Employee, more than than 3 years

   CSR

   Mar 31, 2022 - Customer Service Representative

   Recommend

   CEO Approving

   Business Outlook

   Pros

   Verizon is the premier telecommunications companies that offers the near competitive benefits and company culture. The leadership, collaboration and training is unmatched to provide the most outstanding customer experience to consumers globally.

   Cons

   Verizon can do amend with creating more mental health support systems to enrich each employee with a fresh showtime when necessary.

   Continue reading

7. Former Employee, less than i year

   Pros

   The pay is good, yous get discounts off of lines of service and accessories, medical/dental, also piece of work from home.

   Cons

   customers are CRAZY! yous are expected to be the fixer of every little thing the customer demands, transferring to supervisors is frowned upon, you accept to have thick peel to work in that location bc lots of mistakes done past either stores or previous reps and customers volition take it out on you lot.

   Keep reading

8. Current Employee, less than 1 yr

   Pros

   Cracking benefits 401k matching pay, I really liked my previous managing director while some are amazing at what they do. Good on resume and career growth, EPP program is astonishing and does have peak quality service. 50% off phone plans as well benefits kicking in day 1 medical dental vision ppo insurance those are the good things about working at Verizon and the benefits

   Cons

   the job is tough its more the system but If information technology wern't them being so piffling and having double standards and being simulated as hell then I would have stayed I had planned to stay for a few years in fact but they put me through hell and harrassmentbut some people take been at Verizon for too long, after yous work there particularly in retail I learned that drama and rumors become a toxic working surroundings too much micromanagement its supposed to be one manager to 4 reps its overwhelming direction team and few reps even though we are supposed to be one team one commission which is an odd commission prepare up for sales as well they tin can be petty with double standards some managers are stupid lazy, and you never get off on fourth dimension, only await one 15 min break and a 30 min lunch, the people you deal with volition stress yous tf out

   Go on reading

9. Former Employee, more than three years

   Slap-up pay super stressful

   Apr iv, 2022 - Customer Sales and Service Representative-in Lowell, MA

   Recommend

   CEO Approving

   Business organization Outlook

   Pros

   Pay is excellent, benefits are astonishing, CWA union is fantastic.

   Cons

   I worked in the telephone call center. No one ever calls to say hey you're doing a neat job. They call because they're angry about something and I was expected to address their concern and and then upsell. Got to utilise the bathroom? Well you lot better HURRY Up!! You're expected to be open up and taking calls 95% of the mean solar day. Your kid is sick and you can't make it in? You're x minutes belatedly because traffic was crazy... that'south a verbal alarm. Then written and final inside 12 months. If you're non producing sales they volition detect a manner to become rid of you.

10. Pros

    You lot tin can motility into unlike roles if you know the correct people. Yous get a hazard to meet and build relationships with concern owners throughout the metropolis.

    Cons

    Corporate politics. Information technology's a lot of internal competition and the commission pay changes constantly. New metrics ensure yous don't make as much as you employ to.

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Source: https://www.glassdoor.com/Reviews/Verizon-Customer-Service-Representative-Reviews-EI_IE89.0,7_KO8,39.htm

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